This is a sad story of appalling customer service and the worst of corporate bullying. Sadly many organisations are guilty of these, but BT are the masters of uncaring practice. What’s particularly worrying is that because of their monopolist position in our country’s telecoms provision their ineptitude is seriously damaging our economy’s ability to compete [...]
The simple, but essential guide to getting yourself on Twitter.
“Social Media Marketing is emerging as one of the most important, if not the most important source of information for the consumer.”
Go for a wide reach on social media or be more selective. B2C marketeers might go wide whereas B2B marketing managers should be more selective.
The latest statistics to be released by ‘MarketingSherpa’ have indicated that the biggest barrier hindering the adoption of Digital PR and Social Media Marketing in all types of companies is lack of knowledge.
Nearly half of the marketing people responding to the Web survey admitted that their lack of staff with the technical skills to allow [...]
Well that’s one way to encourage young people to be more considerate when using public transport. But London’s Transport Commission is harnessing the power of Social Media Marketing to get the message across.
They have created a new social networking site - ‘Together for London’ - an open forum for Londoners to share their ideas of [...]
Influence is now more important to brands than persuasion, communities more than individuals. The Web may be changing behaviour as well as facilitating rapid communication. Is this what Digital PR is?
If engaging with your prospects and customers and tapping into their on-line activity is essential to the future success of your business, you need to put some thought into and implement a structured approach to Digital PR.
Most people shy away from any sort of camera let alone a video camera, so why would you want to be the star of a video about your own company and its products or services?
Well the answer is twofold. In the fast moving online world, video content is recognised as being the future business tool [...]
Possibly one of the leading examples of Social Media Marketing (SMM) in the UK at the moment is TRIPADVISOR. Firstly, it’s important to remember that these 1000’s of reports from the general public have been uploaded along with their own photos, for no benefit to themselves, they are just happy to tell people their personal [...]